Privacy policy

PRIVACY POLICY 

This privacy policy describes how www.shopreframe.com (the "site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.shopreframe.com (the "site") or otherwise communicate with us regarding the site (collectively, the "services"). For purposes of this privacy policy, "you" and "your" means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this privacy policy.

Please read this privacy policy carefully. by using and accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this privacy policy. If you do not agree to this privacy policy, please do not use or access any of the services.

INFORMATION WE COLLECT

• Personal information: when you purchase something from our website, we collect personal information such as your name, email address, shipping address, and payment details.

• Non-personal information: we also collect non-personal information such as your browser type, ip address, and the pages you visit on our website.

INFORMATION WE OBTAIN FROM THIRD PARTIES

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our site and services, such as shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

• When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

any information we obtain from third parties will be treated in accordance with this privacy policy. also see the section below, third party websites and links.

HOW WE USE YOUR INFORMATION

To process orders: We use your personal information to process your orders , send you updates about your purchase, and manage your account with us.

• To improve our services: We may use your non-personal information to analyze trends and improve our website and services.

• Marketing: With your permission, we may send you promotional emails and texts about our products and special offers.

• Security and fraud prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

COOKIES

Our website uses cookies to enhance your browsing experience. cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We may also permit third parties and service providers to use cookies on our site to better tailor the services, products and advertising on our site and other websites. 

HOW WE DISCLOSE PERSONAL INFORMATION

• We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or as required by law.

• We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

• We may share your information with trusted business and marketing partners to provide services and advertise to you. our business and marketing partners will use your information in accordance with their own privacy notices.

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WITH YOUR CONSENT WE SHARE PERSONAL INFORMATION FOR THE PURPOSE OF ENGAGING IN ADVERTISING AND MARKETING ACTIVITIES, AS FOLLOWS:

USER GENERATED CONTENT

The services may enable you to post product reviews and other user-generated content. if you choose to submit user generated content to any public area of the services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

THIRD PARTY WEBSITES AND LINKS

Our site may provide links to websites or other online platforms operated by third parties. if you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the services.

SECURITY AND RETENTION OF YOUR INFORMATION

• We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

YOUR RIGHTS

• You have the right to access, correct, or delete your personal information that we hold. you have the right to opt out of advertising and marketing emails/texts. you have the right to alter your communication preferences. You may exercise any of these rights where indicated on our site or by contacting us at info@shopreframe.com

 CHANGES TO THIS PRIVACY POLICY

• We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

CONTACT

if you have any questions about this privacy policy, please contact us at info@shopreframe.com